Refund & Cancellation Policy

Thank you for choosing to take this intentional pause with the Justinarise wellness community. Because our nature retreats feature strictly limited mat capacities and include fresh, custom-prepared artisanal breakfast ingredients, we operate under a transparent, firm cancellation framework to protect our operational and venue costs.

1. Finality of Sales

• Due to the boutique nature of our events and upfront farm venue bookings, all finalized, paid ticket registrations are strictly non-refundable. No cash or electronic refunds will be issued under normal operational circumstances.

2. The 72-Hour Credit Transfer Window

• If you notify our sanctuary desk via our official business WhatsApp line at least 72 hours prior to the scheduled event start time, your paid balance can be safely converted into a brand credit.

• This credit can be applied toward any upcoming Justinarise retreat or workshop within six (6) calendar months.

3. Last-Minute Cancellations & No-Shows

• Cancellations made within 48 hours of the event, or failure to attend on the morning of the retreat (No-Shows), result in the complete forfeiture of the ticket price.

• No refunds or brand credits will be issued for last-minute cancellations, as fresh catering materials and venue rental fees have already been fully disbursed.

• Ticket Portability: If you cannot attend at the last minute, you are fully permitted to transfer, gift, or sell your ticket to a female friend to take your spot on the mat. Simply message us on WhatsApp to update the attendee name.

4. Cancellation by the Organizer

• If Justinarise must cancel or postpone an outdoor retreat due to extreme weather warnings, safety hazards, or failure to meet the minimum group size, you will be notified immediately.

• In this scenario, you will receive a 100% instant refund sent directly back to your account via CliQ within 24 hours.